This Web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices which are subject to amendment without any notice.

Usage Agreement

You agree to click on the links and familiarize yourself with the Terms of Use and other terms and guidelines found throughout this Web site and abide by them if you choose to use the sites, pages, or services to which they apply.

User Responsibilities

As a user of foreign exchange services, you agree and confirm being aware of all regulatory norms. (If you need any information regulations, please call our helpline @ +91-9840085863.)

keyforexservices.com will not be responsible for any transaction executed through us by forge or unprofessed information. The user will be solely responsible for such action and liable to regulatory actions.

All orders need to be completely complied with regulatory guidelines; any deviation from the same will be the sole responsibility of the user. (If you need any information on guidelines please write/call us at +91-9840085863.)

Order Values

All order values will be rounded off to the nearest currency unit. Rates are subjected to major fluctuation.

User understands and agrees that all other foreign currency travel card-related terms and conditions as displayed on the card issuing bank's website will be applicable.

Payment and Documentation

The source of funds for making the payment towards the purchase of Forex is as per Reserve Bank of India KYC Norms and the foreign exchange shall not be used for prohibited purposes.

The orders placed are not designed for the purpose of any contravention or evasion of the provisions of the FEMA 1999 Act or of any Rule, Regulation, Notification, Direction, or Order made thereunder.

The Customer agrees and undertakes to provide such information/documents as will reasonably satisfy us about the transaction in terms of the RBI Limits for Foreign Exchange Purchases or sales. The customer shall be responsible and liable for any incorrect information provided by them.

Foreign Exchange Use

The foreign exchange purchased from this site should be used within 60 days of purchase. In case it is not possible to use the foreign exchange within the period of 60 days, it should be surrendered to an authorized person.

All documents are mandatory. LRS form and Bank reload forms need to be submitted for every transaction.

Payment and all relevant documents need to be submitted within 48 hrs of placing the order or else the rates will be applicable when the complete payment and documentation is received.

Encashment Policies

Currency notes are subjected to availability. We do not accept coins for encashment. Encashment of currency notes will only happen after verification by branch for the condition/validity of notes. Transaction can be denied if branch does not find the currency appropriate for encashment.

GST on Forex Services

The revised rates of GST applicable for money changing transactions and effective from 1st July, 2017 are as under:

• The minimum amount of GST to be paid is Rs.45/- irrespective of transaction value up to Rs.25,000/-.
• For transactions up to Rs.1,00,000/-, GST is 1% of the gross amount exchanged, subject to a minimum of Rs.250.
• For transactions between Rs.1,00,000 and Rs.10,00,000, GST is Rs.1,000 plus 0.5% of the amount exceeding Rs.1,00,000.
• For transactions above Rs.10,00,000, GST is Rs.5,500 plus 0.1% of the amount exceeding Rs.10,00,000, capped at Rs.60,000.

Compliance with Laws

Users shall comply with all applicable laws including the Foreign Exchange Management Act, 1999, Anti-Money Laundering Guidelines of the RBI, and other relevant acts, rules, and regulations for using Payment Facility and Key Forex Services Forex.

Personal & Non-Commercial Use Limitation

This Web site is for your personal and non-commercial use. You will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Web site.

Indemnity

You shall indemnify Key Forex Services Forex and its affiliates, subsidiaries, and respective officers, directors, agents, and employees, from any claim or demand made by any third party due to your breach of these Terms of Use, privacy Policy, or your violation of any law, rules, or regulations.

Jurisdiction

Terms of Use shall be governed by the laws of India. The place of jurisdiction for all disputes or issues shall be exclusively in Chennai, Tamil Nadu.

Limitation of Liability

In no event shall Key Forex Services Forex be liable for any special, incidental, indirect, or consequential damages of any kind in connection with these Terms of Use, even if the user has been informed in advance of the possibility of such damages.

Grievance Officer

In compliance with the Information Technology (Intermediaries Guidelines) Rules, 2011, complaints can be addressed to:

Name: Mohan Vinoth Kumar
Contact Number: 9840085863

The Grievance Officer shall respond to complaints within one month of receipt, subject to available means and resources.